Terms of Service

1 Acceptance of Terms

By accessing or using the REDitors website, platform, or Adobe Premiere Pro plugin (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms apply to all users, including visitors, registered users, and subscribers. We may update these Terms from time to time — continued use after changes constitutes acceptance.

2 The Service

REDitors provides an AI-powered plugin for Adobe Premiere Pro offering tools including Auto-Captions, Silence Remover, AI Speech Cut, and Title Animator ("the Tools"). The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any part of it at any time.

We do not guarantee the Service will be available 100% of the time. Scheduled maintenance and unforeseen outages may occur. We will make reasonable efforts to provide advance notice of significant downtime.

3 Accounts & Registration

To use most features you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and not share your credentials
• Be responsible for all activity that occurs under your account
• Notify us immediately at support@reditors.com if you suspect unauthorized access

One account per person. Creating multiple accounts to circumvent limits or receive extra benefits is prohibited and will result in permanent ban.

4 Subscriptions & Billing

REDitors offers Free, Starter, Pro, and Studio plans. Paid subscriptions are billed on a recurring basis (monthly or annually) via Stripe or PayPal.

• Auto-renewal: Subscriptions automatically renew at the end of each billing period. You authorize us to charge your payment method on file.
• Cancellation: You may cancel at any time from Settings → Subscription. Access continues until the end of the paid period. No partial refunds for unused time.
• Refunds: We offer a refund within 7 days of initial purchase if you have not exceeded 20% of your plan's monthly usage. Contact support@reditors.com.
• Price Changes: We will give at least 30 days notice before changing subscription prices. Continued use after the effective date constitutes acceptance.
• Failed Payments: If a payment fails, we will retry and notify you. After 3 failed attempts, your account may be downgraded to the Free plan.

5 Credits

Some features consume credits. Credits are purchased separately and used to access AI processing beyond plan limits.

• Credits do not expire as long as your account is active
• Credits are non-refundable once purchased, except in cases of verified billing errors
• Credits are non-transferable between accounts
• We reserve the right to adjust credit pricing with 14 days notice

6 Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Upload content that is illegal, defamatory, obscene, or harmful
• Attempt to reverse-engineer, decompile, or extract source code from the plugin
• Automate requests in a way that abuses or overloads our infrastructure
• Resell, sublicense, or redistribute the Service or its outputs commercially without written permission
• Circumvent usage limits through multiple accounts or technical means
• Introduce malware, viruses, or any harmful code
• Use the Service to process content belonging to others without authorization

7 Intellectual Property

The REDitors platform, plugin, website, logos, trademarks, and all associated software and content are owned by REDitors and protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business purposes in accordance with these Terms. This license does not include the right to resell or commercially exploit the Service.

8 Your Content

You retain full ownership of the video, audio, and text content you process through REDitors. By using the Service, you grant us a limited, temporary license to process your content solely to provide the requested AI features.

We do not claim ownership of your content. We do not use your content to train AI models. Audio files are permanently deleted within 5 minutes of processing (see our Privacy Policy).

You represent and warrant that you have all necessary rights to the content you submit and that it does not infringe any third-party rights.

9 Affiliate Program

If you participate in the REDitors Affiliate Program, additional terms apply:

• Commissions are earned at the rate specified at the time of your approval (currently 20%)
• Commissions are paid on qualifying purchases made through your unique referral link
• Self-referrals (referring yourself) are prohibited and will result in commission forfeiture
• Fraudulent referrals (fake accounts, incentivized signups without disclosure) will result in termination
• Minimum payout threshold applies. Unpaid commissions are forfeited upon affiliate termination for cause
• We reserve the right to modify commission rates with 30 days notice

10 Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely accurate. AI transcription results may contain errors — always review outputs before publishing.

REDitors is not affiliated with, endorsed by, or a certified partner of Adobe Systems Incorporated. "Adobe Premiere Pro" is a trademark of Adobe Inc.

11 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDITORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

12 Termination

We may suspend or terminate your account immediately, without prior notice, if you:

• Violate these Terms of Service
• Engage in fraudulent activity
• Fail to pay outstanding charges
• Pose a risk to the security or integrity of the Service

You may close your account at any time from Settings → Account → Delete Account. Upon deletion, your data will be removed within 30 days per our Privacy Policy (financial records retained per legal requirements).

13 Governing Law & Disputes

These Terms are governed by and construed in accordance with applicable law. Any disputes will first be attempted to be resolved informally by contacting us at support@reditors.com. If informal resolution fails within 30 days, disputes may be submitted to binding arbitration.

If you are in the EU, you may also submit complaints to your local data protection authority.

14 Contact

For questions about these Terms: